Overview
Odisha Grameen Bank provides IVRS (Interactive Voice Response System) services to enable customers to access essential banking facilities through a secure telephone-based system.
The service is available 24x7 for customers using their registered mobile number.
Services Available Through IVRS
Customers can avail the following services:
Balance EnquiryCustomers can check their account balance instantly.
Last Five Transactions
Customers can obtain details of the last five transactions in their account.
Aadhaar Status
Customers can verify the Aadhaar linkage status with their bank account.
PAN Status
Customers can check the PAN linkage status with their bank account.
Debit Card Blocking
Customers can immediately block their debit card in case of loss, theft, or unauthorized usage.
How to Use IVRS
Call the official IVRS number of Odisha Grameen Bank.
Select the preferred language (if applicable).
Choose the required service from the menu options.
Follow the instructions provided by the system.
Enter required details such as account number or registered credentials, as prompted.
Note: The IVRS service is accessible only from the mobile number registered with the Bank.
Security Advisory
Do not share OTP, PIN, CVV, debit card details, or account credentials with anyone.
The Bank will never ask for confidential information through unsolicited calls.
In case of suspicious activity, immediately contact the nearest branch or customer service center.
For debit card loss, use the IVRS facility immediately to block the card.
Accessibility and Availability
Service available 24 hours a day, 7 days a week.
Designed for ease of use with guided voice prompts.
Language options may be available as per system configuration.
Contact Information
For further assistance, customers may:
Visit the nearest branch of Odisha Grameen Bank
Contact the Customer Service Desk
Visit the official website